Self test page to find the document on how to print and evaluate the report. Print a Wireless Test Report: Search the HP Customer Support website for your printer model, and then search for Restart devices: Restart the printer and the computer or mobile device to clear possible error conditions. Two minutes, press and hold the WPS button on the router until the connection process begins. Wi-Fi button and the Power button on the back of the printer for five seconds until the blue bar flashes. HP Deskjet 60, ENVY 60, and Tango printers: Press and hold the The printer wireless light stops flashing
Press and hold the WPS (Wi-Fi Protected Setup) button on the router until the connection process begins. Printers without a touchscreen control panel: Press and hold the Wireless button for five seconds or until the wireless light starts to flash. Printers with a touchscreen control panel: Open the Setup, Network, or Wireless settings menu, select Wireless Setup Wizard, and then follow the instructions to select the network name and enter the password. Reconnect the printer to the network: Place the printer within range of the Wi-Fi router signal, and then connect it to If it is off or blinks the printer is disconnected from If your printer has a light next to a Wireless icon or button, make sure the light is on. Might display Offline when it is actuallyĬheck the printer connection status: Make sure the wireless signal is on, and the printer is connected to the same network Printer is off or in sleep mode: Touch the control panel menu or press the Power button to wake the printer and put it in a ready state. Router by disconnecting the power cord, waiting 15 seconds, and then reconnecting Try opening a website to see if the internet connection is working properly. Then check if the signal quality improved. If you still can't see your printer or successfully add it, contact the printer manufacturer for support.Poor network connection: Move the printer and computer or mobile device closer to the wireless router, and
Go to Apple Support - HP Printer Drivers for macOS and OS X Mavericks and later (in English) or Apple Support - HP Printer Drivers for OS X Lion and Mountain Lion (in English) to search for available printer software. You might first need to set up File Sharing to connect to the networked Windows resources. Apple Support: Apple provides HP drivers that are compatible with your version of macOS or OS X.
Windows: Choose Windows if your device is connected to a PC using printer sharing, or to your network using the Windows SMB/CIFS protocol.If you don't have this information, ask your network administrator or check your device's documentation. IP: Choose IP if your device is connected to your network and you know the device's IP address (or host name) and protocol.You can use the search field at the top of the window to narrow your search. Default: Choose Default to display the list of printers connected to your Mac or discoverable on your local network.The window that opens offers more ways to find your device: If your printer doesn't appear in Printers & Scanners preferences, click Add (+) at the bottom of the list, then choose the command to add a printer or scanner. You might need to wait a moment for it to appear. Select your printer in the list of devices.From the Finder, choose Apple menu > System Preferences, then click Printers & Scanners.If you disconnected your printer from the USB port in step 2, reconnect it now.
Your Mac downloads software for most printers automatically, so it's usually unnecessary to install software from the printer manufacturer.
If your printer is connected to the USB port of your Mac, disconnect it.For help with an error light or other error condition that appears on the printer itself, check the device's documentation or contact the manufacturer. Make sure that your printer is turned on and ready.
If your Mac doesn't see your printer or have the software for it Check out these steps here for ways to Resolve printer issues on your Mac: I know how important it is to be able to print from the computer. Thanks for reaching out to the Apple Support Communities! It sounds like you are having issues with your Mac detecting your printer.